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Frequently Asked Questions
First, an Overview on Who
would use our services
Who would use our services?
PRMS Medical Billing has traditionally specialized in providing services for the following physician practices:
The Physician who has had trouble staffing with qualified, experienced professionals:
This practice may be in a tight labor market or may have a turnover rate that has diluted the pool of expertise.
PRMS Medical Billing has a very low employee turnover rate. We have over 29 years of experience in the company. With PRMS MBS, you enjoy the luxury of having a team of professionals that has many years of direct medical billing experience. We process a high volume of claims each year, so we seldom encounter a claim issue that we haven't already successfully resolved.
Additionally, recruiting, hiring, training, covering for vacations and sick days, paying employee salaries, evaluations, benefits and taxes, and dealing with employee-related issues are assumed by PRMS MBS - giving the doctor time to concentrate on patient care.
The Physician who has had employees embezzle money & doesn't trust anyone to handle finances:
This practice has financially and emotionally suffered at the hands of an employee who betrayed the doctor's trust.
PRMS Medical Billing employs strict audit controls to ensure that all charges and payments are captured.
The Physician whose collection ratio is below industry standards:
This practice's staff is often overworked, unorganized or inexperienced. Often, in a busy practice, the staff is called upon to do tasks necessary to run the day-to-day operations. Follow-up may be put on the back burner. They may have discovered that it is easier and faster to simply write-off rejected claims and to accept downwardly adjusted payments. Or it might be that they just don't understand how to read EOBs or monitor their fee schedule.
Unlike your staff - who are paid regardless of how much money the practice generates - if you don't get paid, we don't get paid. It is to our mutual benefit to quickly collect the full, appropriate compensation for services rendered.
The Physician who has an outdated computer system (or one that is not all that it was promised to be) and doesn't want to invest in a new one:
This practice benefits from electronic claim filing and edits, rapid reimbursement, and comprehensive reports - all without investing in the high cost of owning, updating and maintaining state-of-the-art medical billing hardware and software.
The Physician who opens a new practice:
As the practice ramps up, it receives the benefit of an experienced professional billing service at a part-time rate. Since fees are based on the amount collected, you only pay for the amount of service you use.
The Physician who has a high-dollar, aged A/R:
This practice has been unable to work accounts for a variety of reasons. The practice profits by allowing their staff to focus on cleaning up the old A/R, while PRMS Medical Billing keeps the new charges current. This immediately increases the practice's cash flow.
Hospital-owned physician practices:
The hospital has the advantage of central billing without the high cost of running an in-house operation. Additionally, unlike hospital staff, PRMS Medical Billing has a built-in incentive to quickly collect the full, appropriate compensation for services rendered.
This practice may be in a tight labor market or may have a turnover rate that has diluted the pool of expertise.
PRMS Medical Billing has a very low employee turnover rate. We have over 29 years of experience in the company. With PRMS MBS, you enjoy the luxury of having a team of professionals that has many years of direct medical billing experience. We process a high volume of claims each year, so we seldom encounter a claim issue that we haven't already successfully resolved.
Additionally, recruiting, hiring, training, covering for vacations and sick days, paying employee salaries, evaluations, benefits and taxes, and dealing with employee-related issues are assumed by PRMS MBS - giving the doctor time to concentrate on patient care.
This practice has financially and emotionally suffered at the hands of an employee who betrayed the doctor's trust.
PRMS Medical Billing employs strict audit controls to ensure that all charges and payments are captured.
The Physician whose collection ratio is below industry standards:
This practice's staff is often overworked, unorganized or inexperienced. Often, in a busy practice, the staff is called upon to do tasks necessary to run the day-to-day operations. Follow-up may be put on the back burner. They may have discovered that it is easier and faster to simply write-off rejected claims and to accept downwardly adjusted payments. Or it might be that they just don't understand how to read EOBs or monitor their fee schedule.
Unlike your staff - who are paid regardless of how much money the practice generates - if you don't get paid, we don't get paid. It is to our mutual benefit to quickly collect the full, appropriate compensation for services rendered.
The Physician who has an outdated computer system (or one that is not all that it was promised to be) and doesn't want to invest in a new one:
This practice benefits from electronic claim filing and edits, rapid reimbursement, and comprehensive reports - all without investing in the high cost of owning, updating and maintaining state-of-the-art medical billing hardware and software.
The Physician who opens a new practice:
As the practice ramps up, it receives the benefit of an experienced professional billing service at a part-time rate. Since fees are based on the amount collected, you only pay for the amount of service you use.
The Physician who has a high-dollar, aged A/R:
This practice has been unable to work accounts for a variety of reasons. The practice profits by allowing their staff to focus on cleaning up the old A/R, while PRMS Medical Billing keeps the new charges current. This immediately increases the practice's cash flow.
Hospital-owned physician practices:
The hospital has the advantage of central billing without the high cost of running an in-house operation. Additionally, unlike hospital staff, PRMS Medical Billing has a built-in incentive to quickly collect the full, appropriate compensation for services rendered.
This practice's staff is often overworked, unorganized or inexperienced. Often, in a busy practice, the staff is called upon to do tasks necessary to run the day-to-day operations. Follow-up may be put on the back burner. They may have discovered that it is easier and faster to simply write-off rejected claims and to accept downwardly adjusted payments. Or it might be that they just don't understand how to read EOBs or monitor their fee schedule.
Unlike your staff - who are paid regardless of how much money the practice generates - if you don't get paid, we don't get paid. It is to our mutual benefit to quickly collect the full, appropriate compensation for services rendered.
This practice benefits from electronic claim filing and edits, rapid reimbursement, and comprehensive reports - all without investing in the high cost of owning, updating and maintaining state-of-the-art medical billing hardware and software.
The Physician who opens a new practice:
As the practice ramps up, it receives the benefit of an experienced professional billing service at a part-time rate. Since fees are based on the amount collected, you only pay for the amount of service you use.
The Physician who has a high-dollar, aged A/R:
This practice has been unable to work accounts for a variety of reasons. The practice profits by allowing their staff to focus on cleaning up the old A/R, while PRMS Medical Billing keeps the new charges current. This immediately increases the practice's cash flow.
Hospital-owned physician practices:
The hospital has the advantage of central billing without the high cost of running an in-house operation. Additionally, unlike hospital staff, PRMS Medical Billing has a built-in incentive to quickly collect the full, appropriate compensation for services rendered.
As the practice ramps up, it receives the benefit of an experienced professional billing service at a part-time rate. Since fees are based on the amount collected, you only pay for the amount of service you use.
This practice has been unable to work accounts for a variety of reasons. The practice profits by allowing their staff to focus on cleaning up the old A/R, while PRMS Medical Billing keeps the new charges current. This immediately increases the practice's cash flow.
Hospital-owned physician practices:
The hospital has the advantage of central billing without the high cost of running an in-house operation. Additionally, unlike hospital staff, PRMS Medical Billing has a built-in incentive to quickly collect the full, appropriate compensation for services rendered.
The hospital has the advantage of central billing without the high cost of running an in-house operation. Additionally, unlike hospital staff, PRMS Medical Billing has a built-in incentive to quickly collect the full, appropriate compensation for services rendered.
Few of our most Frequently Asked Questions?
If you would like more detailed answers, or if you have any questions, please do not hesitate to contact us.
Question: What size practices does Physician Revenue Services serve?
Ans. Physician Revenue Services serves practices ranging in size from hospital-based group practices to individual solo practices. No matter the size of your practice, Physician Revenue Services's team-based service approach insures you will experience the highest levels of customer service and support.
Question: Our practice is not located near Physician Revenue Services, can you still provide services to us?
Ans. Yes. Physician Revenue Services provides services to medical practices nationwide. This capability is largely due to Physician Revenue Services's powerful web-native practice management system, which requires no more than standard high-speed web access and your web browser to have real-time, comprehensive connectivity. This system, when combined with our unparalleled levels of customer service, makes Physician Revenue Services your most powerful business ally, no matter where your practice is located.
Question: We are thinking of outsourcing our practice's billing functions. If using Physician Revenue Services, do we need to purchase software?
Ans. No. However, that does not mean that you will not have a practice management system. In fact, Physician Revenue Services provides unlimited access to our state-of-the-art, Internet-based, practice management systems at no additional charge. This includes patient, financial, appointment scheduling, reporting, referral tracking and other modules. All you need is an Internet connection.
Question: How would the information from our practice be transferred to Physician Revenue Services for billing purposes?
Ans. There is a wide variety of ways such information can be transferred. Options include:
- Utilizing a courier (at Physician Revenue Services's expense)
- Scanning of information
- Use of a Pocket PC or Tablet PC in conjunction with our "online charge slip." (Replaces paper superbills and encounter forms)
- Use of an interfaced Electronic Medical Records (EMR) program
- Any combination of the above
Physician Revenue Services will work with your practice to tailor a simple and efficient solution to your specific needs.
Question: Many billing companies outsource some of their functions overseas. Does Physician Revenue Services?
Ans. No. Physician Revenue Services's policy is to never outsource any work overseas.
Question: Will I lose control of our practice finances if we utilize Physician Revenue Services's services?
Ans. Absolutely not. Physician Revenue Services's web-based system gives you complete access to patient and financial information in real time, 24 hours a day – keeping you in complete control.
Question: Where does a patient call with a billing question?
Ans. With a series of toll-free lines dedicated for patient calls that are answered as your billing office, Physician Revenue Services will handle all patient billing inquiries for you in a polite and professional manner. The appropriate number will also appear on all patient bills.
Question: How do we get our financial reports?
Ans. Physician Revenue Services provides financial reports in a variety of formats. All clients receive a custom-generated, printed, and bound set of End of Month reports. Clients can also easily generate, print and even export any reports at any time using our Internet-based practice management system. Of course, you can always get a report with a simple phone call to your Physician Revenue Services Reimbursement Specialist. At Physician Revenue Services we make sure you get the information you need when you need it.
Ans. Physician Revenue Services serves practices ranging in size from hospital-based group practices to individual solo practices. No matter the size of your practice, Physician Revenue Services's team-based service approach insures you will experience the highest levels of customer service and support.
Ans. Yes. Physician Revenue Services provides services to medical practices nationwide. This capability is largely due to Physician Revenue Services's powerful web-native practice management system, which requires no more than standard high-speed web access and your web browser to have real-time, comprehensive connectivity. This system, when combined with our unparalleled levels of customer service, makes Physician Revenue Services your most powerful business ally, no matter where your practice is located.
Question: We are thinking of outsourcing our practice's billing functions. If using Physician Revenue Services, do we need to purchase software?
Ans. No. However, that does not mean that you will not have a practice management system. In fact, Physician Revenue Services provides unlimited access to our state-of-the-art, Internet-based, practice management systems at no additional charge. This includes patient, financial, appointment scheduling, reporting, referral tracking and other modules. All you need is an Internet connection.
Question: How would the information from our practice be transferred to Physician Revenue Services for billing purposes?
Ans. There is a wide variety of ways such information can be transferred. Options include:
- Utilizing a courier (at Physician Revenue Services's expense)
- Scanning of information
- Use of a Pocket PC or Tablet PC in conjunction with our "online charge slip." (Replaces paper superbills and encounter forms)
- Use of an interfaced Electronic Medical Records (EMR) program
- Any combination of the above
Physician Revenue Services will work with your practice to tailor a simple and efficient solution to your specific needs.
Question: Many billing companies outsource some of their functions overseas. Does Physician Revenue Services?
Ans. No. Physician Revenue Services's policy is to never outsource any work overseas.
Question: Will I lose control of our practice finances if we utilize Physician Revenue Services's services?
Ans. Absolutely not. Physician Revenue Services's web-based system gives you complete access to patient and financial information in real time, 24 hours a day – keeping you in complete control.
Question: Where does a patient call with a billing question?
Ans. With a series of toll-free lines dedicated for patient calls that are answered as your billing office, Physician Revenue Services will handle all patient billing inquiries for you in a polite and professional manner. The appropriate number will also appear on all patient bills.
Question: How do we get our financial reports?
Ans. Physician Revenue Services provides financial reports in a variety of formats. All clients receive a custom-generated, printed, and bound set of End of Month reports. Clients can also easily generate, print and even export any reports at any time using our Internet-based practice management system. Of course, you can always get a report with a simple phone call to your Physician Revenue Services Reimbursement Specialist. At Physician Revenue Services we make sure you get the information you need when you need it.
Ans. No. However, that does not mean that you will not have a practice management system. In fact, Physician Revenue Services provides unlimited access to our state-of-the-art, Internet-based, practice management systems at no additional charge. This includes patient, financial, appointment scheduling, reporting, referral tracking and other modules. All you need is an Internet connection.
Ans. There is a wide variety of ways such information can be transferred. Options include:
- Utilizing a courier (at Physician Revenue Services's expense)
- Scanning of information
- Use of a Pocket PC or Tablet PC in conjunction with our "online charge slip." (Replaces paper superbills and encounter forms)
- Use of an interfaced Electronic Medical Records (EMR) program
- Any combination of the above
Physician Revenue Services will work with your practice to tailor a simple and efficient solution to your specific needs.
Question: Many billing companies outsource some of their functions overseas. Does Physician Revenue Services?
Ans. No. Physician Revenue Services's policy is to never outsource any work overseas.
Question: Will I lose control of our practice finances if we utilize Physician Revenue Services's services?
Ans. Absolutely not. Physician Revenue Services's web-based system gives you complete access to patient and financial information in real time, 24 hours a day – keeping you in complete control.
Question: Where does a patient call with a billing question?
Ans. With a series of toll-free lines dedicated for patient calls that are answered as your billing office, Physician Revenue Services will handle all patient billing inquiries for you in a polite and professional manner. The appropriate number will also appear on all patient bills.
Question: How do we get our financial reports?
Ans. Physician Revenue Services provides financial reports in a variety of formats. All clients receive a custom-generated, printed, and bound set of End of Month reports. Clients can also easily generate, print and even export any reports at any time using our Internet-based practice management system. Of course, you can always get a report with a simple phone call to your Physician Revenue Services Reimbursement Specialist. At Physician Revenue Services we make sure you get the information you need when you need it.
Ans. No. Physician Revenue Services's policy is to never outsource any work overseas.
Ans. Absolutely not. Physician Revenue Services's web-based system gives you complete access to patient and financial information in real time, 24 hours a day – keeping you in complete control.
Question: Where does a patient call with a billing question?
Ans. With a series of toll-free lines dedicated for patient calls that are answered as your billing office, Physician Revenue Services will handle all patient billing inquiries for you in a polite and professional manner. The appropriate number will also appear on all patient bills.
Question: How do we get our financial reports?
Ans. Physician Revenue Services provides financial reports in a variety of formats. All clients receive a custom-generated, printed, and bound set of End of Month reports. Clients can also easily generate, print and even export any reports at any time using our Internet-based practice management system. Of course, you can always get a report with a simple phone call to your Physician Revenue Services Reimbursement Specialist. At Physician Revenue Services we make sure you get the information you need when you need it.
Ans. With a series of toll-free lines dedicated for patient calls that are answered as your billing office, Physician Revenue Services will handle all patient billing inquiries for you in a polite and professional manner. The appropriate number will also appear on all patient bills.
Ans. Physician Revenue Services provides financial reports in a variety of formats. All clients receive a custom-generated, printed, and bound set of End of Month reports. Clients can also easily generate, print and even export any reports at any time using our Internet-based practice management system. Of course, you can always get a report with a simple phone call to your Physician Revenue Services Reimbursement Specialist. At Physician Revenue Services we make sure you get the information you need when you need it.



